Poor image quality in Storyline 360

Hi Benoit,

Thanks for reaching out and letting us know that your client is running into some blurriness despite being on the latest update to Storyline 360.

We have some guidelines for high-quality images and videos that can be found here.

I'm curious if the image was scaling up or down as that may be the cause of the blurriness.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.