Forum Discussion
IrinaPoloubesso
7 years agoCommunity Member
Poor image quality in Storyline 360
Hey guys,
I have found a few threads on poor image quality of previous versions of Storyline, however the new 360 version has also very poor image quality when piblishing. Please see attached scre...
BENOITGUILLO
6 years agoCommunity Member
Hello everybody, problem solved in my case.
I've faced the same problem : screenshot integrated that comes blurry whereas the original screenshot's sharpness is perfect.
Articulate support suggested the first two actions :
- Uninstalling SL360 and reinstalling it. Before reinstalling SL, I had to install an update of the installer today.
- Changing the player from modern to classic and setting (other) to "Lock the player at optimal size" (which is not possible with the modern player)
- Then I deleted the last screenshot in the slide
- At last, I reinserted the original screenshot from SL360 > insert image > from folder > etc.
In my case, it solved the problem (as you can note on the screenshot attached).
I must thank Leslie Mackerchie and Cleo Sinues who never let me down and responded within 24h to all of my mail posts while we were trying to identify the roots of the problem.
Hope it will help you guys.