Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Hi Irina, would it be possible for you to share the original source image. We'll take a look into what is going on with the quality. Sorry for the trouble.
Dear Mike,
Here is the original PNG - I removed company sensitive parts but most artefacts are around text and geometrical shapes anyway. Thank you!
test.png is the original image
Untitled-1.png is the screenshot of how it looks at Rise viewed on the PC screen (black are parts I removed)