Forum Discussion

IrinaPoloubesso's avatar
IrinaPoloubesso
Community Member
8 years ago

Poor image quality when uploading an image with Rise

Hello, I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid tho...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    6 years ago

    Hi everyone!

    Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.

    If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.

RolandStraub-e1's avatar
RolandStraub-e1
Community Member
6 years ago

Hi Allison,

I'm pretty sure that this issue is a pain point for more than you might think.

I couldn't wait for your solution and had to start rolling-out my projects with the poor image quality. Instead of seeing the value of elearning experience, my learners now only complain about the poor picture quality.

Unfortunately this flaw seems to outweigh the content of my learning projects and since we are just starting with elearning, it doesn't help to get a good overall starting acceptance of elearning. My boss already told me to look into alternatives. I thus hope you find a solution soon as I'm not keen on having to dive into a new tool again.

Thanks for your understanding and best regards
Roland

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