Forum Discussion
Poor image quality when uploading an image with Rise
Hello,
I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid tho...
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Time to bang the drum here for the great articulate support we all usually get here. Sure the staff getting to reply to all these frustrated posts isn't the one to but gets all the blame.
Thank you guys for that, hang in there and keep up the good work.
Roland
PS: out of curiosity. As the tool has this severe graphics bug, I would expect a partial payback of the hefty annual fee that is with appr. $1300 p.a. (here in Switzerland) expensive but worth the price if everything works. I think a failure to ensure a crucial feature like this, would well justify a compensation. Is that in discussion with you guys?
