Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
We are having this problem as well and have filed multiple support tickets for this with many similar examples and included our Rise projects as well. This is one of a few image handling issues that we are experiencing in Rise. Since many of these issues have MacGuyver-esque hoop jumping solutions it seems that there is a level of Apathy both on the Articulate QA side and the Development side to address some very core functions that limit true designers to have ease of use or normal workflow patterns. This causes hours of extra work to compensate for these shortcomings.
However, for this particular situation exporting your vector art as a high quality GIF somehow will help eliminate the artifacting and banding you are getting in the color gradients and help with the horrible aliasing issues as well. I can attach examples if needed. Try that as that has been our salvation thru this challenging situation with Articulates authoring tools.
Warm regards (and yes this is quite unacceptable level of functionality for a design-centric authoring tool and technology company)
- MichelleAllan-b6 years agoCommunity Member
Thank you so much Gabriel! Your hack of saving the image file as a GIF really helped us with the unsightly artifacting we were getting with PNG files.