Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Hello, just to double-check, did you name it xxx_NOPROCESS_.jpg or xxx_NOPROCESS_.png? You have to make sure it is exactly like that, the placement of the _NOPROCESS_ before the .jpg or .png otherwise it won't work. It can't just be in the filename.
Hi Jeff,
Thank you for the response! My file name is Zoe_NOPROCESS_.jpg
Seems like it's correct, but am I missing anything? Thanks again.
- JeffForrer5 years agoCommunity Member
Hi, that is correct. The only other advice would be to make sure you start with a high res image in the first place, I have had good results with this process, sorry it is not working for you.
- AnnaGorshkova-a5 years agoCommunity Member
Thank you, Jeff. That may be the issue. I submitted a help request. If I have any additional insight, I'll share with everyone else on this thread!
In the meantime, I have resorted to building interactions using these pictures in Storyline, and adding them into Rise..