Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Hi all,
This still seems to be an issue. Even though I'm exporting to .png, I notice that when I upload, it's changing it to a .jpeg and making it blurry. The NOPROCESS addition doesn't change anything. But it's clearly changing my .png files to .jpeg all of a sudden.
- Kristen
- LeaSAgato3 years agoStaff
Hi Kristen! Are your files getting converted to jpg even after adding _NOPROCESS_ to your file name? I found that this only happens for images without _NOPROCESS_. Would you mind sharing your image files as well as your exported course so I can test your issue? Thanks!