Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
That _NOPROCESS_ workaround is not working for some image files today. The files look great before uploading and are set to be square to match where they will go in Rise. Tried several formats including tiff, png, gif. Have logged a request. A proper fix for this is required to avoid this being an ongoing issue.