Forum Discussion
Poor Video Resolution in Rise
I'm experiencing some poor video resolution in Rise. Original video files have much better resolution than when they're played back in Rise. What frame sizes correspond to the small, medium, and fu...
Hi folks! We have a new, helpful tip for maintaining high resolution video quality in your lessons:
If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Just add
_NOPROCESS_to the name of your video file. It'll upload and display exactly as you saved it.* Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.
For more media best practices, check out this article!
Thanks, Annie. I checked in on your case, and when our team tested your MP4 file, we saw the same blurriness that you are seeing. We did some digging and found that this is a known issue in Rise 360.
I'm really sorry we don't have a solution for you right now, but as soon as we have an update on this problem, we'll let you know.
Hi Alyssa, any progress regarding blurry videos in Rise 360?
I'm using Camtasia 2022 to produce the videos.
Is there perhaps some work-around.
For example, are there any known settings in Camtasia, that can makes the videos play as clear as outside Rise 360, i.e that is fitting the Rise 360 compression better somehow.
