Forum Discussion

JoseTansengco's avatar
JoseTansengco
Staff
3 years ago

Hello Sherry,

Thanks for reaching out! 

I took a look at the audio issue with your PowerPoint presentations and it looks like Presenter 360 is not detecting the audio. 

It also looks like your presentations do not have .ppta files associated with them. The PPTA file is a special container created by Presenter 360 to store resources for your course, including audio clips, videos, web objects, quizzes, interactions, and more. 

As a troubleshooting step, try adding audio to your slides using Studio 360's Import Audio feature to see if this allows your audio to play when the slides are previewed.

For the text issue after importing slides into Storyline 360, would you mind sharing a screenshot of this behavior so we can take a closer look? This might have something to do with the original source file being a PDF, so I'd like to test if this is the case. 

Lastly, each quiz created in Quizmaker 360 only has a singular Result Slide. If you need to have multiple Results Slides in your course, consider designing your quizzes entirely in Storyline 360.