Forum Discussion
GeraldDamschen
3 years agoCommunity Member
Presenter 360 Error Message
After recent updates to Edge, PowerPoint, and Studio 360 I get the following error message if I click anywhere on a slide:
Custom UI Runtime Error in Articulate.Presenter.lpc An exception occurre...
EricSantos
3 years agoStaff
Hi Ioannis,
I'm sorry to hear you're also hitting this snag! Have you tried the troubleshooting steps below?
1) Open PowerPoint with admin rights by right-clicking on the PowerPoint icon in the Start menu, selecting More, then Run as administrator.
2) Reinstall Microsoft Office.
3) Apply these steps to repair the installation of Studio 360.
We'd be glad to investigate further if the problem persists. You may submit a support case with additional details on the issue so our Support Engineers can take a look.