Forum Discussion

mbreger's avatar
mbreger
Community Member
11 months ago
Solved

Prev button not working in Storyline

I created a guided image project using Storyline.  Even though it shows Next and Prev buttons, the user can only navigate forward. The Prev button remains inactive.  Help!  I need the viewer to be a...
storyline 360
  • mbreger's avatar
    mbreger
    11 months ago

    Thanks Luciana!  and for providing an updated file also!  I'm going to take a closer look and I think I have one or two more guided images that may have to be modified.

LucianaPiazza's avatar
LucianaPiazza
Staff
11 months ago

Hi mbreger, 

Thanks so much for reaching out! I was able to replicate this same behavior on my end where the Prev button was not available in Storyline 360. 

I have two workarounds I'd like to walk you through within this quick 2-minute Peek! 

For your reference, here are the two workarounds I share:  

Workaround 1

Insert a trigger into the slide that includes the Engage Interaction so that the Previous button is set to Normal when the timeline starts on this slide.

Workaround 2

Insert a brand new slide prior to the Engage Interaction slide so that the Previous button becomes active.

Attached, you'll find an updated copy of your .story file, where I have included the two workarounds. 

I hope this helps!