Forum Discussion

VanessaPare's avatar
VanessaPare
Community Member
2 years ago

Preview and export didn't work

Hello. My Storyline test is over. I already did a first test and everything was working fine. I made a few corrections after this first test.
Today, it is impossible to a preview, it's impossible too to share my project (by e-mail).
I've already copied my project to my local hard disk, and I still have the same problem. I've renamed it, copied it elsewhere, etc.
If I open an existing storyline project, it works fine.
What's wrong? I can't find it, thanks for your help.
Vanessa

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Vanessa,

    Happy to help with the behavior you're experiencing. 

    It looks like one of your project files encountered possible data corruption. Would you be willing to share a copy of your project file here or in private by opening a support case so we can try to repair the file, or recover its contents? We'll delete it when we're done testing!

Related Content