Forum Discussion
Fabienne_Werder
3 years agoCommunity Member
Problem with importing audio files into Storyline Projects
Dear Community
I am no longer able to import audio files into my storyline projects for a while now. I have tested it with several different projects and with different audio files (of different s...
JoseTansengco
3 years agoStaff
Hello Fabienne,
Sorry to hear that you ran into this snag.
As a troubleshooting step, you can try re-encoding your audio files using third-party tools like Audacity to see if this will help address the issue.
If the issue persists, would you be willing to share a copy of your audio files here or in private by opening a support case so we can take a closer look at what's happening? We'll delete them when we're done testing!