Forum Discussion
Problem with triggers on layers not working right
I'm having a problem with triggers on my layers not working right. If I duplicate a layer and then go in and make some trigger changes on the new layer, the new triggers don't work right, they revert back to those on the "original" layer. If I copy the entire new layer into a new slide, everything works right. Any ideas or suggestions? I suppose I can just stop using the layers feature but I'm hoping there is a better solution. Additionally, a quiz that is marked as return to initial state when revisiting isn't resetting.
16 Replies
Hi Karan,
Something is definitely not working right. Best thing here would be to share your file so I or someone can have a look for you. Are you able to share?
I've made many "fixes" to get around the problems so unless there is a way to go back and retrieve prior work the only remaining problem is the quiz slide that won't reset to original state. I will post that and hope for some feedback about what I'm doing wrong. Another problem I had was audio tracks being inserted over other objects, meaning not given their own line on the timeline. I cleared that problem by closing everything and rebooting my computer. I really hope my computer isn't the problem! Thanks so much!
https://360.articulate.com/review/content/f680c40e-023f-4339-a5ed-eb7d305878ca/review Here is link to the quiz slide that won't reset to initial state when revisiting. I'm guessing you might need it in another format? Please let me know what to upload if this isn't enough.
Hi Karan,
It would be most helpful to see the .story project file that you are working on prior to publishing.
Here's the whole thing. The remaining problem is with the quiz question. I solved the other one by deleting the chain link layer and adding it as a slide. Thanks so much for taking a look. Also, I found if I paused the base layer with a trigger on the the base layer, the audio on the new layer wouldn't play. I got around that with a variable so the base layer wouldn't just continue if the viewer didn't click the magnifying glass.
Hi Karan,
Thanks for sharing the file. You just need to set all the layers to Reset to Initial State also, not just the base layer:
That should do it.
I just reset all of the feedback layers to reset to initial state too but it still isn't working on my computer. Here's the story file for that slide if you would please check it out. Thanks so much.
The file you shared seems to have the layers still set to Automatically decide:
when I change them to Reset to Initial State, it works as expected. Looking at slide 3.1, see attached.
Please take a look at this slide. I've isolated this slide so it's the only one I"m uploading. All of the layers, ie. correct, and choice b and choice c are set as reset to initial state as well as the base layer, but they aren't doing it right. I'm also uploading a snip of the setting.
It all looks ok, and for me it also works fine, see this video: https://360.articulate.com/review/content/576c19e6-ac3b-4332-89bb-d947427923c6/review
You are chosing the correct answer so the problem doesn't show up. If you try selecting choice b or c you will see the problem.
https://360.articulate.com/review/content/081be180-d22b-44ba-a6a3-05d3c5a1ec12/review
