Forum Discussion
Problem with white bars when inserting storyline block in rise.
Hi,
Trying out Rise. It's great. I added a storyline block with the standard 4x3 dimensions and then a custom 800 x 570 and everytime I preview I see white bar top and bottom. I have the Menus & C...
Did you ever find a resolution to this? I'm having the same issue, with the white blocks directly above and below the slide, as if they're connected.
Hi Jenny. Are you seeing a white border around the slide, as in, between the slide and the player in the Storyline interaction?
Or can you tell if the white is happening around the entire Storyline interaction (outside of player) in Rise? Do you use a custom background color for the Storyline block in Rise?
We are working on an issue with white backgrounds showing up, so I want to be sure to get a proper understanding of what you're seeing. If you can attach a screenshot, that would be great, too. Thanks!