Forum Discussion
Problem with white bars when inserting storyline block in rise.
Hi,
Trying out Rise. It's great. I added a storyline block with the standard 4x3 dimensions and then a custom 800 x 570 and everytime I preview I see white bar top and bottom. I have the Menus & C...
Hi Crystal and Lauren,
I hope it's OK to revive this thread. I understand that it should be possible to have absolutely no player frame, but perhaps I am mistaken on this. We are using a light grey background, which obviously clashes with a white border when you are going for the full-width look.
We have been struggling with the issue described above on all devices that have the latest version of Storyline 360. However, those that have a slightly outdated version do not.
Could you advise on what we are missing? I am adding images of the issue.
We have tried every variation of player settings possible short of going with a white background, which we would like to avoid if possible.
