Forum Discussion
Problem with white bars when inserting storyline block in rise.
Hi,
Trying out Rise. It's great. I added a storyline block with the standard 4x3 dimensions and then a custom 800 x 570 and everytime I preview I see white bar top and bottom. I have the Menus & C...
Hi there, Sara!
Do you have an audio or video file that plays automatically on your first slide? If so, the black bars above and below the slide are a part of the play button overlay that appears when you have media on your first slide.
Try adding an introductory slide before this one that does not have audio or video on it. Then, republish the content to Review 360, and update the Storyline block. The black bars should disappear!
Let me know if that helps!
That is what the issue was. Thank you so much! Problem solved. :)
