Forum Discussion
Problems publishing to PDF
Is anyone else having issues publishing Rise courses to PDF at the moment? I've tried multiple times but it just stays on this screen. I've cleared my cache but the same thing is still happening.
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Hi BhaveetRadia-27!
Sorry to hear that you're unable to publish from Rise 360 to PDF!
I tested this on my end in Google Chrome and Firefox, but I could not replicate the same issue. Clearing your browser's cache is a smart first step! I'm happy to help troubleshoot further and have some follow-up questions to get us started:
- Are you able to publish to other formats such as Review 360, or LMS?
- Have you tested the issue across multiple supported browsers?
- If possible, does switching to another internet network allow the publication to complete?
Looking forward to hearing from you!
Thank you for your reply. It seems to be working ok now.
You're welcome, BhaveetRadia-27!
I'm glad to hear that it was just a momentary glitch. Have a great rest of your week!