Forum Discussion

BhaveetRadia-27's avatar
BhaveetRadia-27
Community Member
8 months ago
Solved

Problems publishing to PDF

Is anyone else having issues publishing Rise courses to PDF at the moment? I've tried multiple times but it just stays on this screen. I've cleared my cache but the same thing is still happening. ...
rise 360
  • EricSantos's avatar
    EricSantos
    7 months ago

    Hello everyone,

    I’m happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where publishing to PDF could get stuck when a course included an Embed block using an iframe to display a PDF.

    There’s nothing to install for web apps. New features and fixes are immediately available, though you may need to refresh the editor window to use the latest version.

    Let me know if you have any questions about this update or the issue you reported!

xinshus's avatar
xinshus
New to the Community
1 day ago

hi, I am also having trouble publishing a rise course to PDF, I have removed all code blocks but still doesnt work. Please let me knwo if there is any other solution , thanks!

  • ZevShapero's avatar
    ZevShapero
    Community Member
    3 hours ago

    EricSantos​  xinshus​ Hi, I'm having the same issue. I had a course with a couple of storyline blocks in it and I removed them and still getting the error: 

    "Something went wrong

    There was an error publishing your course. Please try again."