Forum Discussion
Process blocks are "drifting" on screen with viewed on mobile
Hi Michelle_Eire and dedwards,
I’m happy to share some good news! We’ve released a new Rise 360 update that fixes the issue where process blocks could drift or shift off-screen when viewed on mobile devices.
There’s nothing to install for web apps, since updates are applied automatically. You may just need to republish your Rise 360 course to see the changes take effect.
Let me know if you have any questions about the update.
Hi Michelle_Eire!
Thanks for flagging this, and for sharing those details and screenshots!
You’re right: this behavior is a known issue we’re tracking where process blocks can shift or “drift” off-screen when viewed on mobile devices.
We’ll update this thread once the issue’s resolved.
Thanks again for your patience while we work on it!
Hi Rise 360 staff,
Do you have an idea yet when the process block "drift" issue might be resolved? I'm experiencing this behavior, too. The drift effect seems to happen mostly to the steps near the end of the series (e.g., steps 3 & 4 of a 5-step series). Interestingly, the last step in the series displays correctly. For me, this is true of a 7-step series and a 5-step series.
Thank you.
David
Hi dedwards,
Thanks for reaching out! We currently don't have any updates to share, but I've shared your experience in the bug report. We'll share any news of a fix in this thread, so everyone is in the loop!
