Forum Discussion

Michelle_Eire's avatar
Michelle_Eire
Community Member
2 months ago
Solved

Process blocks are "drifting" on screen with viewed on mobile

I have a process block with 9 steps. No problem on desktop. However when one of my reviewers reviewed on mobile, they said that the content began to drift off to the left of their screen, so they...
rise 360
  • EricSantos's avatar
    EricSantos
    12 days ago

    Hi Michelle_Eire and dedwards,

    I’m happy to share some good news! We’ve released a new Rise 360 update that fixes the issue where process blocks could drift or shift off-screen when viewed on mobile devices.

    There’s nothing to install for web apps, since updates are applied automatically. You may just need to republish your Rise 360 course to see the changes take effect.

    Let me know if you have any questions about the update.

dedwards's avatar
dedwards
Community Member
26 days ago

Hi Rise 360 staff,

Do you have an idea yet when the process block "drift" issue might be resolved? I'm experiencing this behavior, too. The drift effect seems to happen mostly to the steps near the end of the series (e.g., steps 3 & 4 of a 5-step series). Interestingly, the last step in the series displays correctly. For me, this is true of a 7-step series and a 5-step series.

Thank you.

David

LucianaPiazza's avatar
LucianaPiazza
Staff
25 days ago

Hi dedwards,

Thanks for reaching out! We currently don't have any updates to share, but I've shared your experience in the bug report. We'll share any news of a fix in this thread, so everyone is in the loop!