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BillMurphy-969f's avatar
BillMurphy-969f
Community Member
3 years ago
Solved

Proxima Nova Font issues...

I had an instructional designer develop my storyline training in Proxima Nova  font, which is not a MS standard font.  Storyline alerted me that I didn't have the font installed so I installed it bu...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    5 hours ago

    Hi BillMurphy-969f​!

    Thank you for your patience while we've looked into this!

    We’ve confirmed that Proxima Nova Light and Proxima Nova Semibold display correctly in Storyline when the latest versions of those fonts are installed and enabled for desktop use. In our testing, updating the Proxima Nova font files resolved the issue. 

    In Settings > Personalization > Fonts, confirm you have the latest version installed. The details should appear similar to the following:

    Full name: Proxima Nova Bold Version: Version 3.020;hotconv 1.0.109;makeotfexe 2.5.65596
    Full name: Proxima Nova Semibold Version: Version 3.020;hotconv 1.0.109;makeotfexe 2.5.65596

    If you don’t see a current version listed, follow these steps:

    1. Reinstall the latest fonts through Adobe Creative Cloud (or your font manager).
    2. Confirm they’re enabled for desktop use.
    3. Restart Storyline. 

     

    If you’re still running into trouble after updating, please let us know. We’re happy to take a closer look!

JoseTansengco's avatar
JoseTansengco
Staff
3 years ago

Hi Bill,

Thanks for the confirmation! I've added you to the bug report so we can notify you when a fix is released. In the mean time, this article explains the best way to switch out fonts in Storyline 360: 

Let me know if you need anything else!

  • BillMurphy-969f's avatar
    BillMurphy-969f
    Community Member
    3 years ago

    Thanks Joe!

    I will stay tuned for the bug fix.