Forum Discussion

IreneLai's avatar
IreneLai
Community Member
4 years ago

Published into html audio is not working

Hi tried to publish twice and audio isn't working and no message as to why. Please advise?

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hello Irene, and welcome to E-Learning Heroes! ⭐️

    I'm so sorry you're having audio issues when you try to publish, and I'm here to help!

    Is it possible you recorded the audio in PowerPoint instead of Presenter:

    Presenter 360 doesn't support audio that was recorded or imported in PowerPoint. You'll need to record or import audio in Presenter instead.

    Here's an article with more details. If you're able to share your file with us, we'd be happy to investigate further! Feel free to share it publicly here or privately here!