Forum Discussion
Publishing Rise course to Review360 is creating a new item rather than new version of existing item
Yesterday, I tried to move courses into Team folders from personal folders on Rise and Review, and the Move function would not work. I did discover that I could drag and drop them from personal to team folders. Today, I'm trying to publish a new version of a course to Review360 that I moved yesterday from personal to team, and it won't publish. I get a generic error saying, "Something went wrong." My colleague and I have each tried the same publish to Review on different browsers, and we both get the same error. It appears to only be happening with courses in our Team folders.
Hi Mary,
Sorry to hear you ran into this issue. We're currently not tracking any outages in Review 360 right now, so if you're still experiencing the behavior, try clearing your browser's cache or using a different browser to see if this fixes the behavior.
If the issue persists, please open a case with our support team here so we can take a closer look at what's happening.