Forum Discussion
Pulling Multiple Variables into an Email via JavaScript
I am building a reflection in Storyline 360 where participants answer 5 questions. Each response is attached to a text variable (i.e., Question1; Question2; etc.). At the end, I want to pull the que...
Hi Earl,
As far as I know there should not be a character count limit. What I suspect is the URL length. The URL generated using the "mailto" scheme can be limited in length, and this limitation may vary between different email clients or web browsers. Excessive URL length can result in the email client refusing to open or in the loss of some information. For instance, I can get this to work if my "mailto_link" variable is less then 2030 characters in length. My default email client (Outlook) will open but refuse to open if "mailto_link" variable exceeds 2030 characters. If I force open my Gmail instead I'm able to send 8134 characters. The Gmail would return some sort of bad request for anything over 8134 characters. Again, I can't say it's some kind of general rule, but rather just result of my tests run on two different email clients. If you're encountering issues with long URLs in your email client, consider shortening the URLs or finding alternative methods for handling data transmission, such as using attachments or server-side processing.
Hi Nedim, Thank you for the quick reply and great insight. I too have been testing and encountering limitations based on URL and client. I have not seen or found a workaround other than limiting the variable entries. I have a few alternate routes to test. When I come across a viable solution I will advise this thread. Again thank you for the code and insight.
FYI: I have been testing ChatGPT and zzzcode.ai to write or adjust the code. I have had good success with both for other projects.
Best.
