Forum Discussion
Q&A: New Content Formats — Guides, Decks, Interactive Video, & Scenarios
We have 3 Articulate licences (team members). Is there a way we can all see how many credits we have consumed? with the admin seeing them for all accounts?
Also, what is this account which has appeared: Omniplex Articulate Purchases, ([email protected])
Hi HVfb0f498d-053b,
Great question, and glad you're thinking ahead here!
Right now, credit balance and usage visibility is an admin-only view. Admins can see the full balance and transaction history in Account Management, so if one of your three teammates is set up as an admin on the subscription, they'd be the one with that centralized visibility across the team. Individual seat holders can see when a specific action is about to use credits, but they don't get a running balance or usage history themselves. You can see more on how this works on our pricing page.
If you want tighter control beyond just visibility, admins can also set monthly spending limits at the group level, so that's worth exploring if you want to manage how credits get used across your three seats.
On the second part of your message, about the "Omniplex Articulate Purchases" account, that's an account-specific question I'd want our Support team to look into directly rather than guess at here. If you haven't already, reaching out to Support with your account details would be the fastest way to get clarity on that.
Let us know if anything else comes up!