Re: Review not playing course

Hi Michelle, 

Sorry to hear that you ran into this issue. If your course is getting stuck while loading, there's a possibility that corrupted data is preventing the course from working properly. I'd like to gather more information to figure out what's happening: 

• Were you working locally when you published your course to Review 360?
• Does importing your project slides to a new file help? 

You can also check out this article which explains how to reduce the risk of encountering file related issues when working in Storyline 360: 

Follow These Tips to Reduce Your Risk of Corrupting or Losing Project Files

If working locally and importing to a new file don't help, please reach out to our support team here so we can take a closer look at your project file to restore its functionality.