Re: Version Storyline 3.52.25247.0 still getting memory leak issue

Hi Sue!

We are happy to help! Various factors can cause this error message, and most often, it's that files are being backed up continuously by a backup service like Dropbox or OneDrive.

Are you using either one of these?

Additionally, Storyline 360 will back up your projects to a Temp folder. If you have a backup copy of your project, you might consider deleting the temporary files. You can find them in this folder in Windows Explorer: %appdata%\Articulate\Storyline

Please let me know if you still see that error message after checking both of these steps! You can also reach out to our Support Engineers in a support case for 1:1 support.