Forum Discussion

StefanieFust890's avatar
StefanieFust890
Community Member
2 years ago

Reach 360 - Process of exporting a report does not end

Hi, I have attempted to export a report by clicking on the "Export" button on the "Analyze" tab, but I am only seeing the processing circle as shown in the attachment. I am curious about the exp...
storyline 360
ErikHumbert-ae0's avatar
ErikHumbert-ae0
Community Member
2 years ago

I am having the same issue as Stefanie. 

  • EricSantos's avatar
    EricSantos
    Staff
    2 years ago

    Hello Erik,

    Thanks for reaching out! It's a great idea to open a case as well. I see you've connected with my teammate, Hazel, who suggested using other browsers and Incognito mode.

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed.