Forum Discussion
Reach 360 and Course Due Dates
Thanks Jose, but how does that impact the Days option. If the course has 20 days set for a due date (not a specific date) does that keep pushing out 20 days each time a new person is enrolled in the course? For example if I enroll Person A on January 1. and then when they have 5 days left to complete I enroll Person B, does person A now have 20 days to complete the training? or will their timeline of 5 days left remain? Thanks
Hi John!
Happy to jump in here!
When setting the due date by the 'day', the due date begins counting down from the date the learner was enrolled, and it does not push forward. All learners will be given the same number of days, but the actual date is 20 days after the learner was enrolled in the course.
If you enroll Group A on Jan 1st, the course will be due on Jan 21st, which is 20 days later.
If you enroll Group B on Jan 10th, the course will be due on Jan 30th. Both groups will have exactly 20 days to complete the course, and that is not altered if a new group is enrolled later.I would suggest using a 'by date' due date when you want all learners to complete the course on the exact same day. Use a 'by days' due date when you want to give learners the same amount of time to complete the course, but they were enrolled at different intervals.
Appreciate you weighing in Steve. Any planned enhancement to due date functionality to allow due dates to be set at the user/enrollment level, vs. at the course structure level?
Hi Joey,
We don't have any major changes planned for this functionality, but you're welcome to share your feedback with our product team through a feature request here!
