Forum Discussion
Reach 360: Can't edit course thumbnail
I am having the same issue. I am assigned as an admin to reach 360, yet I do not see the details tab option when I am trying to change the thumbnail picture on my course section.
Good morning, Emily.
In working with Articulate tech support and reading between the lines of how the Articulate family of courses worked, I realized that the Details tab is not available if you are publishing courses from Rise to Reach. The Details tab will only display if you import and publish Storyline 360 courses.
We create our courses in Rise and then publish to Reach. Each of our courses are duplicated because version A contains screenshots displaying computer system A, which is transitioning away, and version B, which display screenshots of the computer system we are eventually transitioning to.
The fix for me, since I could not change the thumbnail in Reach, was to change the version A cover images in Rise and then republish to Reach. We have a total of 60 courses, so I had to edit and republish 30 cover images. -Eric