reach 360
97 TopicsScheduling Learning Path Content Releases in Reach 360
Hi everyone. I’m trying to confirm if I can “drip” content within a Learning Path in Articulate Reach 360. Specifically, I want each module to become visible and accessible to learners only on a scheduled release date—for example, one module per week for reinforcement training. Can Reach 360 hide future modules from the learner’s view until their scheduled release date, effectively allowing me to drip content over time? Has anyone successfully done this? Thanks so much!11Views0likes0CommentsCourses Completed Data - Analyze Screen
Hey there, We complete monthly reporting for our organisation on eLearning. One of the metrics we report on is lifetime courses complete. I've noticed since we hit 1k courses complete, we aren't getting specific numbers - just 1k. Is there a report I can export to get the specific number of course completions? Thanks, Sam22Views0likes1CommentExporting Storyline variables to Google Sheets
Hello everyone, I have no programming background and would appreciate some help. I am trying to export variables from Storyline to a Google Sheet. The course is published on the REACH 360 platform. I used the following code for the excutejavascript trigger: console.log("JavaScript from Trigger is running!"); var player = GetPlayer(); $(document).ready(function() { $.ajax({ url: "https://script.google.com/macros/s/.../exec", type: "POST", dataType: "json", contentType: "application/json", data: JSON.stringify({ "FullName": player.GetVar("FullName"), }), success: function(data) { console.log("Data sent successfully:", data); }, error: function(error) { console.error("Error sending data:", error); } }); }); return false; I receive the following response in the console: Javascript from Trigger is running! and immediately after that the error: actionator::exeJavaScript - $ is not defined I read the thread: https://community.articulate.com/discussions/articulate-storyline/exporting-variables-into-a-google-spreadsheet But because the course is published on the reach 360 platform, I have no idea how to get to the files: story.html and story_html5.html to add the missing JQUERY library as explained in the thread in the link. I would appreciate any help. What can I do?Solved18Views0likes2CommentsVimeo video not showing up in Reach 360
Hello, I have an embedded Vimeo in my Rise 360 course. It shows up fine in Rise 360 (and Review). However, when I publish the course in Reach and try to view it, I get an error message stating, " To play your video here, change its privacy settings so it can be embedded on: cdn.embedly.com" My embed privacy setting on Vimeo is set to "Specific Domains" with the following allowed domains: cdn.embedly.com, rise.articulate.com, articulateusercontent.com. I have allowed the cdn.embedly.com domain that it asked for, why am I still unable to see the video in Reach? If I change the Vimeo privacy setting to allow it to be embedded "Anywhere" it works fine, but i'm not comfortable with that setting. Thank you.63Views0likes7CommentsInteractive breaking on Review 360
Hi- I have created a simple interactive video with two scenes and a total of five slides. Each slide has a few hotspots on it leading to the other slides. Reviewing the work in the preview section everything works fine but when I publish it via the Review 360 link all the interactivity breaks. I have tried to re-publish it again and have tried the links on different devices, chrome and edge as well as in incognito mode. I'm not sure why the interactivity stops works on the review link and was hoping anyone here had any suggestions?13Views0likes1CommentReach 360 Seat Limits
We are considering using Reach 360 to track completion of our new eLearning courses. I see that you get 300 seats with the Articulate subscription. My question is if a learner is removed- for example they quit their job and will no longer be accessing learning- does that open up a new seat? The online article I found in a google search went into details about if they start learning in the first 30 days and then left and came back they count twice or something like that....honestly it wasn't clear. If I add 20 learners now, does that mean I am down to 280 seats for the rest of forever? Or will removing one who leaves the company bring me back to 281 available?34Views0likes3CommentsSelf-Registration Email Notification in Reach 360
I'd like to customize the email notification that is sent when a new user self registers. The "Welcome email" on the learner notification tab only seems to be triggered when I manually add a user. I searched on the documentation and found this page saying that: Reach 360 sends an email invitation as if you'd manually invited them. But when I tested this, it did not sent the welcome email that i had configured. Instead it sent a default confirmation email below, and once i complete the account creation no other email is created. Would it be possible to customize this initial verification email?92Views0likes5CommentsReach 360 Link to Learning Path
Hi, We're testing out a learning path we want to launch in a couple of weeks and I can't find information on how a person is supposed to get back into Reach and visit their assigned courses after their initial visit. All I see a the registration link, are people supposed to use that link every time they want to return? It came up because one of our testers using an Android phone got caught in a loop in the Register and Sign-up pages. They are already registered, I see thier info in the group they are supposed to be in, but when they go back and click on the already registered link, they are prompted to sign-up, then get sent to the registration page, and then end up back at the Sign-up page. If there is a link to bypass the restration page, that would be ideal, but I can't figure out what that is.32Views0likes3CommentsReach360 - Manual Reminder or Link Options
Hello! I have a few questions: We are looking for a way to manually send a reminder to employees who have started their course but have not finished, and now they report that they cannot find the email with the link. We know there is a way to manually resend the invite when the invitation is pending, but is there a way to manually send a reminder after they have started? Alternatively, is there a place to copy the invitation link and send it to the employee directly from our email system? Is there a place in the platform to see confirmation of the invitation emails and reminders that have gone out? Thanks!26Views1like3Comments