Reach reports incorrect quiz answer as 100% instead of a percentage of total responses?
We have a quiz in which Reach reports that Question 1 had 45 responses. Of that 45: 24 users entered the correct answer, which is 53%. 4 users entered a variation of the correct answer, which is 9%. 6 users entered an incorrect answer, which is 13%, but Reach reports it as 100%. In fact, all incorrect answers are showing 100%. Why? I can make the calculation manually, but why doesn't Reach make that calculation? I searched the forums and documentation for an answer, but didn't find anything. Thank you. -EricCourses Direct Links not Enrolling Properly
Hi, my issue is that whenever I send a learner a direct course link to enroll and take the course, it does the following: Enrolls them properly (says "Self-Enrolled" on my end) Link takes them directly to the course after they enroll Here is the issue: the course does not show up on their assigned courses and unless they finish it in one sitting, it dissappears Am I missing a step or something? Thanks for any help.Reach 360 Test Quiz - Reported Score Math Is Wrong
I am testing out a super basic SCORM 2004 4th Edition Storyline 360 course to test a scoring bug I've been seeing on Reach 360. This test course is just a standard graded multiple choice question quiz with 5 mock questions. I did not change any of the major settings other than just setting it to be a SCORM 2004 4th Edition and using the standard insert results slide. I purposefully fail it the first time and the course gives me a score of 40% on the slide, with 80% being a passing score. But in the Analyze section of Reach 360 it shows a score of 50%. Here is the graded question answer breakdown screenshot: This is not the first time I've see completion and success scoring errors during my recent tests of Reach 360. The other bug I've found is that if I've got a Storyline 360 branching scenario course with two Final Assessment quizzes in the course, depending on which direction a learner takes, but not combining the scores from the two results slides, the score is reported wrong too. The learner sees one score on screen in the slide but the final score on the Analyze section in Reach 360 is always 100%, either red fail or green pass, but they got some questions wrong. I have absolutely checked to make sure that the variables created by storyline and used on each results slide are two distinctly named ones.Pass/Fail reporting in Reach360 from Storyline course
Hi all, what’s the best way to set up pass/fail reporting in Reach from a scenario-based graded course created in Storyline and uploaded as a Rise lesson? (Not a block within a course). I’m only getting the score if the user passes the quiz, otherwise it’s getting marked as incomplete.Reach 360: Can't edit course thumbnail
I saw an answer about how to change a course thumbnail in Reach 360 posted 4 months ago, but the answer was you needed to click on the course thumbnail and be an Admin to view the Details tab after opening course information from the Manage page. I am a Reach 360 Admin and after following the instructions, I can't see the details tab. I only see the Groups and Learners tabs. There were suggestions I clear my cache or login using a different browser. I did those things and I went as far as disabling my ad blocker in case it was interfering in some way. Thank you. -EricReach360 - Manual Reminder or Link Options
Hello! I have a few questions: We are looking for a way to manually send a reminder to employees who have started their course but have not finished, and now they report that they cannot find the email with the link. We know there is a way to manually resend the invite when the invitation is pending, but is there a way to manually send a reminder after they have started? Alternatively, is there a place to copy the invitation link and send it to the employee directly from our email system? Is there a place in the platform to see confirmation of the invitation emails and reminders that have gone out? Thanks!
