Reach 360: Can't edit course thumbnail
I saw an answer about how to change a course thumbnail in Reach 360 posted 4 months ago, but the answer was you needed to click on the course thumbnail and be an Admin to view the Details tab after opening course information from the Manage page. I am a Reach 360 Admin and after following the instructions, I can't see the details tab. I only see the Groups and Learners tabs. There were suggestions I clear my cache or login using a different browser. I did those things and I went as far as disabling my ad blocker in case it was interfering in some way. Thank you. -EricReach360 - Manual Reminder or Link Options
Hello! I have a few questions: We are looking for a way to manually send a reminder to employees who have started their course but have not finished, and now they report that they cannot find the email with the link. We know there is a way to manually resend the invite when the invitation is pending, but is there a way to manually send a reminder after they have started? Alternatively, is there a place to copy the invitation link and send it to the employee directly from our email system? Is there a place in the platform to see confirmation of the invitation emails and reminders that have gone out? Thanks!Tracking Graded Scenario in Rise360 in Reach360
Hi all, Are there any creative ways to create a graded scenario in a Rise360 block and track the score in Reach360? From my research, it looks like the only option is to create a Storyline block as a separate course. Has anyone found any other workarounds? Thanks! AnyaView completed lessons in Reach360
We have created a Rise360 course which is published to Reach360. We would like to know which lessons students have completed in order to determine if there are areas of the course that need to be redesigned. At the moment, when we go to Reach360 - View Reports, we can only see the number of lessons students have completed, not the actual lesson names. Is this possible? TIAHow to pull knowledge check and feedback survey results through to Reach360
I've recently published a module which included an 8 question knowledge check followed by 2 feedback survey questions. I set these both up as separate Final Assessments with a trigger on their respective results slides to submit results. I then published to Reach360 with tracking for multiple results slides only - both results slides were selected - the knowledge check one first, followed by the survey results slide as show below. Problem is, I have created a new course seemingly with the same settings, triggers, etc and only the survey results are pulling through to Reach360. What am I missing? How can I get all results pulling through to Reach360?maximum learner
Hi, I have a learning path that I made a group of learner for. When initially I enrolled the learners in the group, they received the invitation and could take the training. Later, I added some extra learners and they received the invitation. Now, it seems that when I add new learners in the group, they don't receive anything. Is it because that there is a maximum quantity of learner I can add in a group? They always stay ''pending'' in Reach 360 and when I ''resend'' they don't receive anything either. Thank you for helping out with this, M-PReach 360 Quiz Versions and Reports
Hello. I have learners enrolled in a course with a quiz at the end. A few people have taken the quiz and I've learned there were a couple of quiz answers I needed to change. I then republished the course. I know it's usually best practice not to mess around with quizzes in any LMS once people are enrolled, however this was something I needed to change. Now, when I select the report link under Average Quiz Score, I get the question level data for the latest quiz version displayed. I know I can toggle between versions on the dropdown, but is there a less cumbersome way to present this data display to a group or have I completely broken this report by making changes to the quiz? Thank you!Reach 360 Question
Hello, Odd behavior when our users are using Reach360. When they click Back to My Learning and My Learning, the course they are enrolled in does not appear. (Attached.) WHJen they click Browse, a generic course template appears – Full Time Staff Onboarding. (See attached.) They are not enrolled in this course. We’re confused what’s going on.Desktop vs. mobile analytics?
Hi friends! Curious if anyone knows whether it's possible to see the breakout of users who engage with courses on their desktop device vs. those who engage on mobile via Reach 360. We're designing a couple courses and knowing which device type is most common for our users will be tremendously helpful in informing the design/development. If it's not available in Reach 360 now, maybe there's a workaround someone has found?
