reach 360
151 TopicsCan QR Code get to Review 360 without need to Sign In?
I want our students to access Storyline videos in Review 360 via a QR code. The QR code works, but the sign-in option remains. Keep in mind, they don't have to sign in. The video will play. However, I don't want the sign-in option to be there. I just want the video within Storyline to play. Is there a way to eliminate the sign-in screen? Would Reach 360 allow me to do this? I don't have experience with Reach 360, but I'm willing to learn if it will solve the problem.Solved104Views0likes5CommentsAutoplay Youtube videos in Storyline
Hello! I need help with auto playing my YouTube videos. Is it still true that it won't work in Chrome? The embed code is: <iframe width="560" height="315" src="https://www.youtube.com/embed/3Op4hV4Hkcg" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe> Also, once the video is done how do I get the slide to auto advance?66Views0likes2CommentsReach360 creates a new course every time I republish my Storyline update
Hi Everyone, I’m trying to update an existing Storyline 360 course that is already published in Reach360, but Reach360 never gives me the “Publish Updates” option for the original course. Instead, every time I republish, it creates a completely new course. Here’s exactly what’s happening: I made some adjustments in my Storyline file (changes to triggers so slides resume their saved state when revisiting). When I republish the course using Publish → Reach360, Reach360 treats it as a brand‑new course, not an update. The existing training in Reach360 never shows a “Publish Updates” button. As a test, I created a copy of the Storyline project and changed the title. When I published that copy to Reach360, it also saved as a new course, which I expected. Then I republished the same copy again, and in that case, Reach360 did show the “Publish Updates” option — so updates do work on the copy. But when I open the original Storyline file (the one that created the active course in Reach360) and republish, Reach360 always creates a new course. It never offers the “Publish Updates” option for the existing one. So, my test shows that the update workflow works correctly on the copy, but not on the original project that is already live in Reach360. Why is Reach360 unable to recognize the republish from my original Storyline project as an update, when it does recognize updates from the copied project? Any insight into what conditions must match for Reach360 to treat a republish as an update (instead of a new course) would be really helpful. Thanks in advance! MichaelSolved329Views0likes3CommentsNew to Artuculate
I am relatively new to the Articulate Portfolio of products and building out a new training program for my company. My program managers are in multiple locations so hands on training to show them how to manage their people in Reach is limited. Has anyone designed a Rise or Storyline module that shows someone assigned to the manager role how to utilize the data in Reach for their assigned people? Appreciate any help or guidance you can provide. Skip386Views0likes3Commentscustom domain throws ssl error
Whenever I visit the new domain, I'm getting a name mismatch error. ERR_SSL_UNRECOGNIZED_NAME_ALERT My DNS looks like this: learn.reversinglabs.com. 60 IN CNAME learn-reversinglabs.reach360.com. When we had it set to custom, it didn't work either. I'm assuming I need to select Use my own domain but if I do that, it will break other people's access, correct? I'm trying to do this in such a way that they can use the old URL and the new one. Do I need to upload my own certificate to match the new domain name? Must I use "custom.reach360.com" to get the SSL names to match?248Views0likes1CommentBypassing Navigation Restrictions
I'm building courses in Rise 360 and publishing them to Reach 360. Knowledge checks and continue buttons restrict navigation for learners the first time they complete the course. My issue is that I need supervisors to be able to freely explore courses without navigation restriction. I thought that Quick Share links might work, but lessons are locked if the previous lesson knowledge checks aren't completed. Does anyone have a solution for this?339Views0likes2CommentsChanges to a published course in Reach 360
I have a course created in Storyline and published to Reach 360. Learners have begun accessing the course and I've realized I need to make edits to it. When I've completed the edits to the course in Storyline, can I "republish" to Reach 360 thereby updating the course as an updated version? The functionality exists when accomplishing this in Review 360. I simply want to be sure this will work with Reach 360 as well.393Views0likes3CommentsReach360: Custom Registration Fields
So, I recently discovered the ability to add custom registration fields. I've added one as a drop down to help further sort our staff into departments. Two questions though: Can I rearrange/alphabetize the values in the dropdown after I add them? Can I filter reports based on these custom field values? (This would be VERY time saving for me since different departments ask me for metrics from just their team and I have to manually go through and select each specific learner at this point.)233Views0likes1CommentReach 360 Data
Is there a way to track how long a participant is spending on each lesson? I can see the most recent activity and combined lessons with a time but wanted to get specific and see where learners are spending the majority of time. Does the lesson views count lessons that are viewed multiple times? When I count the number of lesson views it appears to be a higher number than the amount of lessons in the course. Thanks.346Views0likes4Comments