reach 360
143 TopicsReview “Read-only”
Hey everyone, one of my clients is stating the comment section on the review link is “read-only.” I watched him try over zoom and saw what he was talking about. The comments are enabled and he can see the comments, but when he tries to click in the box to make a comment he gets an error about read-only. Anyone encounter this issue? Thanks!170Views0likes6CommentsReach360 Last Activity date is after Completion Date
Hello! We have a compliance training in Reach 360 that is assigned annually to a small group. This year’s version was pushed out with a due date at the end of January 2026. While most users show a 2026 completion date, a few users show 2026 under “Last Activity,” but their completion date still reflects 2024 or 2025. I’m wondering whether they completed the 2026 training and the completion date didn’t update, or if we may have set something up incorrectly. I have attached a screenshot. Thanks,Solved46Views0likes4CommentsReview Open Ended Question
I am working on a project in Storyline where learners will be able to enter text responses to some questions. I have published the project using SCROM 2004, however I am unable to locate the learner responses to those open ended questions. Is there another LMS I should be using? Any suggestions would be helpful. I have included one of the open ended question slides I am working on.Quiz Results in Reach 360 Learning Paths
Hi everyone, we've recently launched a curriculum with several pre- and post-assessments. Each set of assessments is in a separate Rise course, and each learning path has its own set of assessments. We've enrolled learners as a group, and not individually, in the courses. We cannot for the life of us find the quiz results in Reach. We know the learners can see their own results; however, once they complete the courses. What are we missing? 😅101Views0likes5CommentsReach 360: Managing multiple groups with internal charge back for use
Hi everyone, we're looking at using Reach 360 for several of our organizations that have LMS needs that are outside the scope of our existing company LMS. We would then charge back these groups using some internal process for their actual use of the Reach 360 Active Learner seats. Has anyone done something like that? Another alternative would be to split our current Team subscription into multiple Team subscriptions so that each Team could manage their own Reach 360 seats. We consolidated purchase and renewal of Articulate 360 licenses for our company, but might reconsider that strategy to gain individual Team usage of Reach 360. Any advice from large companies on how they are making best use of Reach 360 for learners that fall outside the scope of the company LMS?71Views0likes4CommentsREPORTS & Creating Competition with Course Completion
Everybody loves a little competition - and if I can get leadership onboard, we might get INCENTIVES! (So, I really want this to work) GOAL: I am looking for an exportable CSV report in "ANALYZE" that will give me a live report of each user, their course assignments (2026 or lifetime is fine, both options are preferred), a separate column for each "group", and the "Assigned, Completed, In Progress" tag/column for each course. INTENT: To plug info into a pivot table and chart progress by department (REF: Each department has a group in my setup) Note: (for those who want to duplicate this initiative) showcasing your findings in a vertical bar chart makes the tasks feel like a race to complete; a well-received visual for competitive teams. CURRENT OBSTICLES: Pulling "Live/Current" Course Completion Status- When exporting completion/status reports, the CSV includes all attempts a user made to complete a course. Example: John Q. was assigned "Application of the Hypocritic Oath" and failed on his first two attempts but was able to "complete" it on his third try, his report would reflect three separate courses. While this still gathers the information needed, it is unsustainable when auditing 500 learners. Filtering CSV Reports by Group - CSV reports, when exported as "All Groups" and not by a specific one, will reflect all the user's respective groups, which is fine, except all groups are landing in one column in the same text box. While this can be manually adjusted, it is not sustainable and I am looking for a cleaner, more segregated filing system. Our Learning & Development team is SO excited to hear everyone's thoughts/ comments/ and recommendations!Solved74Views0likes3CommentsAllocate language to imported scorm?
Hi, just moved over to Articulate from Litmos. I've imported the scorm courses to Reach and all is working great. Except for the Spanish and French courses is still displaying the buttons as English. Is there a way to allocate as different languages to launch/start/continue etc?38Views0likes1CommentReplace existing certificate in Reach 360?
Hi, If I create a certificate in Storyline, is there a way to then add this certificate to an existing course created in Rise and published in Reach? Or does the whole course need to be fully created in storyline? I need to have more branding options for the course certificates other than what is offered in the existing template.51Views0likes2CommentsArticulate 360 User Guides are Moving!
Hey, everyone! As we get ready to say goodbye to 2025 and hello to 2026, we're setting you up for even greater success in the new year. In the next few weeks, we’re moving the user guides you know and love in ELH over to our other documentation database in Product Support! That means you’ll soon have a “one-stop shop" for all of your Articulate 360 documentation needs. This change will also improve the accuracy and responsiveness of Artie, our AI support agent. (Did you know you can ask Artie to find documentation for you instead of searching?) Unifying our databases enables us to analyze usage more deeply so we can better tailor our documentation to meet your needs. Plus, it gives us more options for translating user guides into other languages to serve our global community. Once everything has been transferred, the directories for the individual user guides you depend on (and may have bookmarked), like those for Storyline 360 and Rise 360, will remain available in ELH for your convenience. When you follow the links to the individual articles, they’ll take you to the Product Support knowledge base. We'll have landing pages for each Articulate 360 product there as well. We have a few more things to put in place before flipping the switch, but the transition should be seamless for you when it happens in the next few weeks. Let us know if you have any concerns or questions in the meantime.Solved193Views5likes3Comments