New to Artuculate
I am relatively new to the Articulate Portfolio of products and building out a new training program for my company. My program managers are in multiple locations so hands on training to show them how to manage their people in Reach is limited. Has anyone designed a Rise or Storyline module that shows someone assigned to the manager role how to utilize the data in Reach for their assigned people? Appreciate any help or guidance you can provide. Skipcustom domain throws ssl error
Whenever I visit the new domain, I'm getting a name mismatch error. ERR_SSL_UNRECOGNIZED_NAME_ALERT My DNS looks like this: learn.reversinglabs.com. 60 IN CNAME learn-reversinglabs.reach360.com. When we had it set to custom, it didn't work either. I'm assuming I need to select Use my own domain but if I do that, it will break other people's access, correct? I'm trying to do this in such a way that they can use the old URL and the new one. Do I need to upload my own certificate to match the new domain name? Must I use "custom.reach360.com" to get the SSL names to match?Bypassing Navigation Restrictions
I'm building courses in Rise 360 and publishing them to Reach 360. Knowledge checks and continue buttons restrict navigation for learners the first time they complete the course. My issue is that I need supervisors to be able to freely explore courses without navigation restriction. I thought that Quick Share links might work, but lessons are locked if the previous lesson knowledge checks aren't completed. Does anyone have a solution for this?Changes to a published course in Reach 360
I have a course created in Storyline and published to Reach 360. Learners have begun accessing the course and I've realized I need to make edits to it. When I've completed the edits to the course in Storyline, can I "republish" to Reach 360 thereby updating the course as an updated version? The functionality exists when accomplishing this in Review 360. I simply want to be sure this will work with Reach 360 as well.Reach360 - Course Specific Learner Notification
Hi! We really need a way to set learner notifications by course. E.g. - our internal compliance/regulatory trainings would need to have reminders at set intervals that other courses don't need. Also, the ability to limit the reminders to only those users who have not completed the course!Reach360: Custom Registration Fields
So, I recently discovered the ability to add custom registration fields. I've added one as a drop down to help further sort our staff into departments. Two questions though: Can I rearrange/alphabetize the values in the dropdown after I add them? Can I filter reports based on these custom field values? (This would be VERY time saving for me since different departments ask me for metrics from just their team and I have to manually go through and select each specific learner at this point.)Reach 360 Data
Is there a way to track how long a participant is spending on each lesson? I can see the most recent activity and combined lessons with a time but wanted to get specific and see where learners are spending the majority of time. Does the lesson views count lessons that are viewed multiple times? When I count the number of lesson views it appears to be a higher number than the amount of lessons in the course. Thanks.Review “Read-only”
Hey everyone, one of my clients is stating the comment section on the review link is “read-only.” I watched him try over zoom and saw what he was talking about. The comments are enabled and he can see the comments, but when he tries to click in the box to make a comment he gets an error about read-only. Anyone encounter this issue? Thanks!
