Forum Discussion
quiz timer is still allowing learners to complete the quiz
Hi everyone,
we created a quiz in Rise 360 and activated the timer in the settings. In the preview the timer works well and learners are not allowed to complete the quiz, when the timer expires. As soon as we publish the Rise course to an LMS learners are allowed to complete the quiz even if the timer has expired. We published the course to Reach360 and another LMS. The problem occured in both cases.
Is anyone else experiencing this problem? Is there a solution for it?
Hi MarionWaning!
Sorry to hear your Rise 360 Quiz Timer isn't working as expected, when uploaded to an LMS!
I'd be happy to help troubleshoot, and have some follow-up questions to get us started:
- Are you using a Question Bank for this specific Quiz?
- We are currently tracking a bug in Rise 360, causing Quiz Timers to not function if a Question Bank is being used.
- Does the same behavior occur across all browsers, or is it specific to one?
- Does this issue occur with multiple Rise courses, containing Quiz Timers, or just this one specifically?
Looking forward to hearing from you!
Hi StevenBenassi,
thanks for your reply! 🙂
Yes, we are using Question Banks in our courses. Then that will be the reason. The problem occurs in multiple browsers (I tried Chrome, Firefox and Edge) and in multiple courses.
Hi MarionWaning,
Thanks for confirming that you are using Question Banks in your Rise 360 courses. I have added your voice to this bug report. We'll be sure to update this thread in the future with any news on a fix so everyone is in the loop!
Have a great start to your day!
- Are you using a Question Bank for this specific Quiz?
