Forum Discussion

LearningDeve821's avatar
LearningDeve821
Community Member
1 year ago

Reach 360: Manually Mark Completion?

Is it possible for the admin to manually change a learner's course status to complete?  (i.e., a learner completes the course but due to a network glitch, the status doesn't update)

5 Replies

  • DamarisPaoli's avatar
    DamarisPaoli
    Community Member

    Hi! Are there any updates on this feature? It would be very helpful to manually change a learner's course status to complete. 

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hello DamarisPaoli​

      Thanks for sharing your voice with us! We don't have any updates to share at this time. I've shared your feedback with our product team regarding the ability to change learners' completion statuses in Reach 360 manually. We'll be sure to share future updates in this thread, so all are in the loop! 

      Thanks for helping make Reach 360 even better! 

  • Hi Learning Development,

    Thanks for reaching out!

    There isn't a way to manually mark learners as complete in Reach 360 but I can confirm that we have an open feature request for this enhancement. I've added your voice to the report so we can notify you as soon as it makes it to our product roadmap. 

    If you run into any issues with reporting in the mean time, feel free to contact Reach 360's dedicated support team so they can help check the behavior! 

    • LearningDeve821's avatar
      LearningDeve821
      Community Member

      Thank you so much for the response! We'll be on the lookout!

      -Katie Hackney

      L&D

      p: 248-269-6000 e: learning@nabancard.com

      *Raise a request for L&D -* *Click Here!*

      Merchant Support Phone Line: 866-485-8999 24/7/365

      CONFIDENTIALITY NOTICE This e-mail message and any attachments are only for
      the use of the intended recipient and may contain information that is
      privileged, confidential or exempt from disclosure under applicable law. If
      you are not the intended recipient, any disclosure, distribution or other
      use of this e-mail message or attachments is prohibited. If you have
      received this e-mail message in error, please delete and notify the sender
      immediately. Thank you.

      • JoseTansengco's avatar
        JoseTansengco
        Staff

        You are most welcome! Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!