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Reach360 Last Activity date is after Completion Date
Hello!
We have a compliance training in Reach 360 that is assigned annually to a small group. This year’s version was pushed out with a due date at the end of January 2026. While most users show a...
Hi Kiomars! Thanks for taking a closer look at those records! That context really helps.
Yes, reassigning the same course by only updating the due date (without publishing a new version) can cause this behavior. When the course version doesn’t change, the system retains the original completion record, so reports may continue to show the earlier completion date even if the learner is marked Completed (2026).
If you need a new completion date for reporting purposes, the most reliable approach is to publish a new version and assign that version. Re-enrolling learners in the same version typically won’t generate a new completion date unless progress is reset and they complete the course again.
Thank you LaurenDuvall! That is very helpful.