Forum Discussion
Recording from software called Tilos does see pop up window in Tilos
Recording from software called Tilos does not see details in pop up window in Tilos. Using Snagit captures normally. I have attahced both
1- the SL360 capture
2- the snagit capture
I intended...
Hi Tom!
I see you've already opened a support case regarding this inquiry and have been working one on one with my colleague Mick. You're in excellent hands! It looks like Mick replied to you via e-mail with some troubleshooting steps!
We'll continue this conversation over in your support case!
how do i get to my support case please ?
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i have lost my support case how do i get back to the support portal ?Thomas HadleySenior ConsultantNamara Pty LtdHello Tom,
If you do a search in your inbox for all emails containing the number 03655850, which is the case number of the case that you opened, you'll locate all of the correspondence that you've had regarding the issue. All you need to do is respond to the most recent email in order to connect with the support agent who is handling your case.
I can see that my colleague Mick is already working with you on this issue. You're in good hands, and I recommend continuing this conversation through the support case. I'll let my colleague know that you are active in this ELH post as well!
