Forum Discussion
Recover file popup is continuously appearing
Hi All,
I am facing one issue after updating Articulate 360, getting a popup message to recover file. Attached is the SS. Even file was not created in the mentioned year.
Thanks
Yogesh
Hi Yogesh,
Happy to help!
It looks like you're trying to open a Storyline 360 file with corrupted elements, and the application is attempting to remove the corrupted objects to allow the file to open. This function is described in detail here:
If you're experiencing any issues with your file after a recovery attempt, please open a case with our support team here so we can check what's happening.
