Forum Discussion

MattBaca's avatar
MattBaca
Community Member
9 years ago

Red Border around screen

Hi E-Learningites! I had a quick question: I'm recording a screen with Storyline and I get this red border around the screen. I'm sure it's for parameters, but I can't seem to find any information...
storyline 360
AnnaLaMont's avatar
AnnaLaMont
Community Member
4 years ago

Hi,

I also have the red border issue, has this been solved?

Using Screen Recording.

BeccaLevan's avatar
BeccaLevan
Community Member
4 years ago

Thanks for reaching out, Anna!

Are you using multiple displays or single? Can you confirm that the display(s) is set to 100% — Here's how:

  1. Right-click your desktop and select Display settings.
  2. Click the Display tab in the upper left corner of the window that appears.
  3. Under Scale and layout, select 100% from the drop-down list.

If this doesn't do the trick, we'll need our Support Engineers to step in. Just connect with our Support Engineers in a support case!