Forum Discussion
Red X show stopper bug
What causes this? It happens to me seemingly randomly at least once a day, has no warning and gives no reason. Just clicking away and bang, it's dead. Can't even exit, I have to CrlAltDel and...
I am also experiencing the same issue, even after updating my desktop apps to the latest version. I'm unable to open several layers, and also unable to publish to Review360. I have opened a support ticket already, and have been trying to resolve the case with support for a week now. Any other ideas?
Thank you,
Heather Klein
Hi Heather,
I see you've been communicating with my teammate, Chester, to resolve this issue. You're in great hands!
Hello! I'm still receiving the red 'x' on multiple slides. Even after clearing the 2 corrupted files that Chester discovered. What else can I do?
