Forum Discussion
AmitGoel-ad982e
5 years agoCommunity Member
Remove background on Character Animator imported to Storyline 360
Hello,
I've been at this a few days and looked at several threads, but I can't figure it out.
I am just learning Adobe Character Animator and I'd like to add the animations to my Storyline 36...
MariaCS
5 years agoStaff
Hi, Amit.
I'm hopeful other community members who have used Character Animator can chime in with workarounds for you, but I wanted to share some initial information.
When you export a video from Character Animator, your only option for alpha is Quicktime (.mov format).

Storyline 360 supports MP4 videos natively and converts other videos to MP4, which is why your background becomes black (my understanding is that MP4 does not support alpha channel).
Have you attempted to export as an animated GIF instead?
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