Forum Discussion
AdamBayliss-16a
2 years agoCommunity Member
Repair image library
Hi all - I'm having problems using the image library - our IT blocked pexels.com - I had to put in a request to get it unblocked. Now I can access the images, but they still appear as a broken link ...
KarlMuller
2 years agoCommunity Member
Hi Adam,
You need to get your IT to enable the network endpoints as explained here:
https://articulate.com/support/article/Articulate-360-Network-Endpoints
- AdamBayliss-16a2 years agoCommunity Member
Hi - they have enabled it now, so I can access the photos, but the thumbnails are still not showing
I've tried reinstalling Storyline. It shows the same on different computers
- AdamBayliss-16a2 years agoCommunity Member
Yes, thank you, this step is done.
- Chris-Santos2 years agoStaff
Hi Phillip!
I am sorry to hear that you are still experiencing the issue even after enabling the network endpoints. We would love to dig deeper into this; please open a case here. Our support engineers are ready to help.