Forum Discussion

  • Hi Devan,

    Thanks for reaching out!

    Is it possible for you to share your .story file with us so I can better understand how your layers and triggers are set up? You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!

    • DevanAbia's avatar
      DevanAbia
      Community Member

      Yes, here is a copy. I was able to get the audio to replay on the layers, but using "seek" doesn't allow me to rewind the audio. It only starts the audio over from the beginning.

      Thank you,

      Devan Abia
      Instructional Design Specialist

      devan.abia@webtpa.com
      www.webtpa.com
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  • Hi Devan, 

    Hope you're having a great day!

    I just wanted to pop in and let you know that we're not seeing an attachment included in your most recent reply. Feel free to try again in a new reply and select the "Add Attachment" Button at the bottom left as you are crafting your reply. 

    Also, it looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

    Please let me know if you have any questions! 

  • Hello Devan, 

    Thanks for sharing a copy of your project file. 

    I had to remove the trigger below and re-add your audio file to your project, but I was able to get the play button and the seekbar to control your audio file. 

    Deleted trigger:

    Attached is a copy of your edited project file. Please let me know if it now works as expected for you.