Forum Discussion
Replay Audio on Base Layer
I'm unable to replay the audio on the base layer when I click play while I'm on the second layer of the slide. How can I resolve this? Here's the link to the slide on Review 360. https://360.articulate.com/review/content/a74730c2-5b8d-43b8-8481-32a1ee7654d5/review
Hi Devan,
Thanks for reaching out!
Is it possible for you to share your .story file with us so I can better understand how your layers and triggers are set up? You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
- DevanAbiaCommunity Member
Yes, here is a copy. I was able to get the audio to replay on the layers, but using "seek" doesn't allow me to rewind the audio. It only starts the audio over from the beginning.
Thank you,
Devan Abia
Instructional Design Specialistdevan.abia@webtpa.com
www.webtpa.com
[Logo, company name Description automatically generated]
[A picture containing timeline Description automatically generated]
Hi Devan,
Hope you're having a great day!
I just wanted to pop in and let you know that we're not seeing an attachment included in your most recent reply. Feel free to try again in a new reply and select the "Add Attachment" Button at the bottom left as you are crafting your reply.
Also, it looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Please let me know if you have any questions!
- DevanAbiaCommunity Member
Oops. Here you go. I'm specifically looking at the slides in the "Check Tracer" scene.
Thank you.
Hello Devan,
Thanks for sharing a copy of your project file.
I had to remove the trigger below and re-add your audio file to your project, but I was able to get the play button and the seekbar to control your audio file.
Deleted trigger:
Attached is a copy of your edited project file. Please let me know if it now works as expected for you.