Forum Discussion
Audio on Layers when you revisit
Hi All,
We have a consistent issue with using audio on layers that I would love some advice on!
We have an autoplay option in all of our courses via a true/false variable. If the user selects autoplay it causes the variable to be true. Then we have a trigger "Play media (audio) when the timeline starts on this layer (or slide if it's a slide) if audioONOFF = value True" so that our audio narration plays automatically.
Issue: The autoplay works perfectly as you move through the layers. However, if you advance to the next slide and then navigate back to the previous slide, the base layer audio and the last layer visited audio both play at the same time.
Under Slide Layer Properties I have "Pause timeline of base layer" selected for all layers. I also created a secondary trigger to "Stop media (audio) when the timeline starts on this layer" which I was hoping would stop the base layer audio anytime a layer is selected. But still, when you navigate backwards to the slide it plays at least two things at once.
Any advice?
3 Replies
It sounds like the "Pause timeline of base layer" command isn't working. Best guess: that's because the command runs when the layer opens. In other words, if a layer is already open when the user revisits the slide, the command isn't sent again.
One potential solution: add triggers that close all the layers before the user jumps to another slide.
Also consider the impact of the "revisiting" setting in Slide Properties and Slide Layer Properties. "Resume saved state" might be a good option (though if any timeline didn't play completely, that will make it resume wherever it was interrupted).
Hi and thanks for the reply!
Unfortunately, no luck. I added triggers to close all layers as you suggested. I thought this was genius! But it didn't solve it. I also played with the Slide Properties. Neither "Resume Saved State" or "Reset to Initial State" worked.
I appreciate the ideas though, it was great to have some options to try.Hmm. At this point, troubleshooting is just guessing without seeing all the programming. Someone might be able to solve the issue if you upload the .story file. Here are the best practices for doing that:
Only include slides that are related to the problem.
Be sure objects, layers, motion paths, and variables have meaningful names.
If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
Of here’s some standard advice that the staff usually offers:
- Be sure you only work on Storyline files located on your local hard drive.
- Quit Storyline and relaunch it.
- If that doesn’t help, try to repair Storyline. See
If all that fails to help, submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact
