Forum Discussion
SuzanneCarson-b
18 hours agoCommunity Member
Audio on Layers when you revisit
Hi All,
We have a consistent issue with using audio on layers that I would love some advice on!
We have an autoplay option in all of our courses via a true/false variable. If the user selects aut...
JudyNollet
13 hours agoSuper Hero
Hmm. At this point, troubleshooting is just guessing without seeing all the programming. Someone might be able to solve the issue if you upload the .story file. Here are the best practices for doing that:
Only include slides that are related to the problem.
Be sure objects, layers, motion paths, and variables have meaningful names.
If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
Of here’s some standard advice that the staff usually offers:
- Be sure you only work on Storyline files located on your local hard drive.
- Quit Storyline and relaunch it.
- If that doesn’t help, try to repair Storyline. See
If all that fails to help, submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact
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