accessibility
667 TopicsSound Issues Upon Publishing
Hello, I have run into an issue with voiceovers not playing after a course has been published to our LMS. It works fine in the file and in review, but upon publishing it, we have gotten feedback that some slides have no sound. Weirder still is that it is inconsistent on which slides play with sound and which don't. Some users have no problems, while others have issues with multiple slides. (And because there is no sound playing, it also doesn't show CC on the slide.) I have tried: Having the sound linked to a trigger (play when slide begins) Delaying the sound by two seconds on each slide to give it a chance to load correctly Updating and republishing the course I am unclear as to whether this is an issue with Storyline, people's internet connections, or if it is our LMS causing problems, but any suggestions are appreciated!16Views0likes0CommentsPIN Entry Not Working
Hello Community! I've got this slide on my project where the user has to enter a PIN. In each box, a bullet is supposed to appear (non-negotiable, has to be bullets) using code because I do not have a bullet point font. This slide has been working for weeks until all of a sudden, I went to test it today and it only allows me to input a value for the variable "Box1". Can someone please take a look at slide 4.3 and see if you can figure out what happened? There is a button on the first slide that will allow you to jump right to the slide in question so that you do not have to go through half the project to get to that slide. Thanks in advance!Solved78Views0likes7CommentsIs there a way to turn off Accessibility Checker?
Hi, Does anyone know if there is a way to turn off the Accessibility Checker in Storyline? Or at least turn off the warning when publishing? I'm just starting to use Storyline again after a few years and don't remember this happening before. The problem is that the warning on Publish screen pushes the Publish button down and it is no longer visible. I have to close the message every single time I publish the project in order to see the Publish button. I have tried multiple things to change the size of the Publish window, but nothing has worked. This is getting annoying because I am publishing the project a lot due to testing several web objects in the project. Unfortunately, those cannot be seen in Preview mode. Thanks, Melanie36Views0likes1CommentExporting all captions
I have created a Storyline360 file, and each slide has its own audio and closed captioning created within Articulate. I can export the closed captions for individuals slides but can I export all captions for the whole file? Also when I publish to video the captions don't appear to come with it, and I then need to attach a caption file? I am VERY new to this, and hope some can help.2.9KViews5likes75CommentsCustom block font size not matching
Has anyone else noticed that the size of the font in a custom block looks completely different than a regular text block? My statement block and my custom block are both Karla size 18 bold but the custom block is noticeably smaller. This make course consistency impossible.50Views0likes4CommentsAnchor points and Dragon voice commands
Simple version: Can I change an object's anchor point? Long version: I'm creating linear guided systems simulations for a client. They are fond of the interactive nature of getting to practice in a safe environment. Accessibility are also important to both myself and the client. We're able to include their JAWS screen reader users, but they also have Dragon voice command users. Dragon and JAWS are very different tools with different use cases. Generally speaking, their JAWS users have vision-based challenges. They can interact with the content, but they can't perceive it. Dragon users typically have motor-based challenges that prevents them from using a mouse and / or keyboard. They can perceive the content, but they can't interact with it. Dragon uses voice commands like "Click button." We're seeing an issue where when we say, for example, "Click contact details." the mouse cursor moves to the bottom left-hand corner of the button. This means it sometimes clicks it, but is sometimes a pixel or three away from the button and so clicks... blank space near the button. Working with the client's accessibility expert, and noticing the consistency in the behaviour, we wonder if the cursor goes to the bottom-left of the button because the anchor point is there. If so, changing the anchor point to the centre of the object could resolve the issue. Unfortunately, the official line is, "Articulate does not support Dragon." (or any voice command software as far as I can tell) and the only thing I can find regarding changing anchor positions is a staff member response on these forums from 9 years ago confirming you can't change an object's anchor position, but suggesting the user submits it as a feature request. There is a workaround of placing a transparent shape over the button and then grouping them together to manipulate anchor points, but that plays havoc with the very accessibility tools and assistive technology we're trying to support in the first place. So yeah, is there something I'm missing here, or is it still impossible to change an object's anchor point?95Views1like2CommentsNeed efficient way to advance through slide timeline with keyboard or screen reader
When using the keyboard and screen reader to go through a Storyline course, there is no easy way to advance in chunks through a slide's seekbar. I can press the right arrow or left arrow (or PageUp or PageDown keys, which do the same thing) but it only advances or rewinds by about 1 second. So if I want to move to minute 1:00, I'd have to hit the key about 50 times in a row. This is a terrible user experience for any keyboard user trying to skim through a slide. The Home and End keys take you to the very start or end of the slide, but if the slide is of any appreciable length, it its an ordeal to try to jump to somewhere in the middle of the timeline. Would want the PageUp or PageDown keys to advance at least 10 sec, and/or perhaps give different sized jumps for holding down CTRL or SHIFT when pressing the right/left arrow keys or PageUp/PageDown keys.87Views0likes5Commentsaudio transcript hides exit button
Hi, when I add an audio file with a transcript to a RISE course, the audio transcript (on the right-hand side of the browser window) obscures both the button to skip to the next/previous lesson and /or the ‘Exit’ button, if it is active. I am using the ‘APEX’ theme. Is there a solution to this? Many thanks and best regards, Martin61Views0likes3Comments