accessibility
779 TopicsNVDA Storyline 360 Software Simulation Issue
Hello all, I have been working on a software training course for a while, but I cannot share the product file, so I have tried my best to replicate the issue with a brief PowerPoint activity. My current project file has 6 scenes and 452 slides. I am looking for the easiest fix to the issue at this point, while avoiding backtracking on work. Any assistance would be GREATLY appreciated as I am close to my wits' end. Below is a synopsis of the issue, the fixes I have tried, and the attached PowerPoint Activity project file. Build Background: I used the screen recording features in Storyline 360 to create both Try Mode Steps and Test Mode Steps for scenes in the course. I turned off Show Animation in the Capture Action Fine Turning. I have ensured that hotspot and text entry interactions are at the top of the timeline, above all other elements. I have deleted triggers where possible, but some of the Play Video Screen Recording Action When the User Clicks Hotspot 1 remain, as the program won't allow them to be deleted even after turning off the animations, so I have disabled them. I had to make additional cover-ups to hide employee IDs and information, as I did not have a fake user account. The cover-ups have been hidden from accessibility tools. Issue: When navigating the course with NVDA and Microsoft Narrator, the Try Again layer keeps deploying as the user selects the hotspot button for a second and announces "Incorrect," which will lead to annoyance and confusion for the learner. The Try Again layer does not deploy in the Test Mode Steps scenes, but it does in the Try Mode Steps scenes. The Try Again layer does not deploy when using keyboard navigation without a screen reader enabled. I do not want to remove the Try Again feedback, as it is important for sighted users. Triggers on Base Layer: When the user clicks outside Hotspot 1 - Show layer Try Again When the user clicks Hotspot 1 - Jump to slide next slide (Disabled) When the user clicks Hotspot 1 - Play video Screen Recording Action Triggers on Try Again Layer: When user clicks Try Again - Hide layer this layer Solutions Tried But No Success: Running the file as a published SCORM in test environment, Review 360, and in preview mode- Try Again layer still deploys in all environments. Expanding the hotspot area beyond the identified bounds. Changing the order of the user clicks outside Hotspot 1 and the user clicks Hotspot 1 triggers on the base layer but Storyline 360 does not allow me to change the position of these triggers under Hotspot 1 in the trigger menu. Adding back in the correct layers of the screen recording as shown in scene two of my attached example.Solved435Views0likes6CommentsScreen reader reads "Slide" before it reads the name of the slide
Hello! I have a question regarding screen reader behaviours. I am using NVDA while I'm testing my course which is built in Storyline 360. After I have published my course and uploaded it to a LMS, I have tested it with the screen reader and it says "Slide" before saying the slide name. For example "Slide Introduction Empty". Is there a way to not let the screen reader to say "Slide"? If it needs to be said, is there a way to make it say something else? My course is in Swedish so maybe I could use the swedish word for "slide"?47Views1like2CommentsHow to Remove Only Certain Playback Speed Options (e.g., 1.75x and 2x) from the Storyline Player?
Hi everyone, I'm working on a Storyline project and would like to customize the playback speed options in the built-in player. Specifically, I want to remove only the 1.75x and 2x speed options, while keeping the slower speeds (1x, 1.25x, 1.5x) available for learners. I’ve tried using JavaScript triggers to manipulate the speed control but had no luck. I also looked through the published output (frame.js, etc.), but couldn’t locate any editable section where the speed options are defined. Has anyone managed to: Customize or limit the available playback speed options? Successfully edit the published output to remove specific speeds? Use any alternative method to achieve this? Any guidance, workarounds, or examples would be much appreciated!Solved471Views0likes7CommentsNot really a storyline issue, but kinda. VoiceOver on Mac
I've been testing my SL360 courses, using NVDA screen reader on Windows for a while. Now I have access to a Mac and did some research to learn that most people use the built-in screen reader, VoiceOver. My problem is I can not get VoiceOver to read a single thing in any of my courses. All it keeps saying is "You are currently on an image" I've tried googling answers and every one of them has not resolved my issue. NVDA has no problem reading text, or any alt-text. Can someone help me out?15Views0likes0CommentsRise 360 Image Upload Does Not Work
Hello, I am trying to upload a .jpg image into a training our team is developing, but every time I try to upload the image, I receive an error message. There is no explanation why the upload did not work. Any guidance to allow me to upload these images would be greatly appreciated.82Views0likes1CommentUsing Storyline, JAWS is repeating titles and quiz questions
Hi all, Storyline: v3.116.36776.0 Testing in Edge: 147.0.3912.98 JAWS: 2026.2512.50 Two issues are occurring. 1) JAWS repeats the screen title twice before reading the screen content. 2) JAWS is reading the question again after reading each answer option. So, Question, Option 1, Question, Option 2, Question... - This seems to happen if the user is using the down/up arrow to move through. If they tab to the question options, it doesn't occur. Based on the research I've done so far, this is just a how it reads by default and doesn't impact WCAG accessibility standards but wanted to get a general consensus and/or feedback from moderators. FYI, I've checked the focus order and visible contents and it's correct.91Views0likes3CommentsScreen Reader Incorrectly Announces Nested Lists in Notes Panel
The sub-list in the Notes panel isn't being read correctly by the screen reader. Is anyone else experiencing this? For example, if there are three main list items and the second item contains two nested sub-items, the screen reader announces it as a list of 5 items instead of a list of 3 items.51Views0likes1CommentAutoplay Youtube videos in Storyline
Hello! I need help with auto playing my YouTube videos. Is it still true that it won't work in Chrome? The embed code is: <iframe width="560" height="315" src="https://www.youtube.com/embed/3Op4hV4Hkcg" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe> Also, once the video is done how do I get the slide to auto advance?23Views0likes0CommentsNavigation guide / Progress bar on storyline player
Hi Expert, I’m currently working on a client project in Articulate Storyline and need help replicating a course design. It includes guided screen highlights/pop-ups for different sections and a progress bar integrated into the player menu. The progress bar shows percentage completion and increases as the learner progresses through the course. I’ve tried recreating it but I’m finding it difficult at my current level. I would really appreciate your guidance or any approach to achieve this. Thanks.49Views0likes1CommentAI Text to speech not updating closed captions
When I create a new AI text-to-speech file it adds captions just fine. * But when I go to update that file on the timeline, even with the "generate CC" box checked, it still has the old captions. If I delete the existing captions, re-generate the audio with the box checked, and save, no new captions appear. What can be done about this? * Also, the AI generation doesn't honor SSML very well. I can't correct its pronunciation of certain words without writing the prompt phonetically, then manually changing the CC every time I update the script.120Views1like3Comments