Articulate 360 - Cannot Login - "No Subscription"
Hello everyone! I have a user who just upgraded to Windows 11 and now on his new machine he gets this error message No Subscription - Which he does have. Their tech support remoted in and said it's a permissions issue? The weird thing, it works on the old pc still which is great but when installed on two different Windows 11 machines we get the same message "No Subscriptions." there are no active login sessions. Any help is greatly appreciated!Find and Replace for AI Generated Captions
Is there or can there be a way to do a find and replace on AI-Generated Captions? My use case is that I generated captions on a 45 minute mp4 video and a person's name was misspelled throughout. It would be helpful to be able to replace the misspelling for every instance.Rise360 Matching Interaction and WCAG 2.2 AA
Earlier this year, the matching interaction was updated to include a number dropdown system. As I understood it, the change was made to allow that interaction to be compliance with 2.5.7 Dragging Movements, for Level AA 2.2 compliance. The compliance report states that only the sorting activity interaction is not compliant. Today, as I was working on a course for a client that requires Level AA 2.2 compliance, the matching activity has reverted back to the drag-and-drop approach. I can't find a notification regarding this, and the compliance report doesn't specify matching as not being supported for the 2.5.7 Dragging Movements requirement. Is the rollback to the older interaction an error, and will it be updated again? Here's a screenshot of the interaction, taken today (June 23, 2025). As seen, the instructions reflect the more recent iteration of this interaction.Team Folders In Rise 360
We have a Team Folder where we house all our Rise courses. If the owner of some of the courses leaves the team, to the other members of the team still have access to the courses? I know an Admin has to get involved to change the ownership of the course, but can the team still access the course file? ThanksContent access management for groups
Hello, i am just getting myself acqainted with this tool and had a few question which I hope you can clear. Assigning content to groups is fine, but is there a 'general content' section that I can create which, by default, can be accessed by all groups? Or am i supposed to create content and manually give access to all of my groups? Can we have certain compulsory and elective courses within groups, and also in the 'general content' section as previously mentioned? I understand that we can create rules in Storyline 360 by about users having to complete a set of compulsry scenes before accessing further scenes or content like quizzes etc. but I am seeking better clarity in this matter. What are all the ways available on this tool regarding reminders? I would like to explore all possibilities - whether it is about annual reminders, reminders to complete a course, due date reminders, reminders for compulsory courses but not the elective ones etc. It would be nice to have answer to this question asked by a member: Reach360 - Course Specific Learner Notification | Articulate - CommunitySearch feature only highlights results which is not accessbile for all users
People who cannot see or distinguish certain colors, or who use devices that change colors on their display, may be unable to understand content's meaning. Our in-house accessibility team brought this issue to my attention. Is there a way to make the search results more accessible? Thank you! Gretchen HandyAI Assistant in Storyline 360: AI-generated Alt Text Suggestion
Alternative text (alt text) boosts accessibility by ensuring that learners who use assistive technologies can grasp the meaning of non-text objects. While adding alt text to a handful of slide objects sounds easy enough, it can quickly become daunting when you think about all the objects across a course. Fortunately, AI Assistant makes alt text generation effortless. Read on to learn how AI-generated alt text lets you create inclusive content with ease. Generate Alt Text from the Size and Position Window Generate Alt Text from the Media Library Generate Alt Text from the Accessibility Checker Generate Alt Text from the Size and Position Window Here’s how to generate alt text for non-text slide objects using the Size and Position window. Right-click the object you want to edit, then choose Accessibility from the context menu to open the Accessibility tab in the Size and Position window. Click the Generate alt text button to get an AI-generated alt text suggestion. When generating alt text for the first time, a pop-up window appears, confirming that you agree to have our third-party AI provider temporarily process your media. (Your media will not be stored, retained, or used to train AI models.) Click Yes if you agree, or No to cancel the action. To keep the pop-up window from reappearing, mark the box for “Don’t ask again.” To edit the suggested alt text, click on the text field. Click the Apply to all button if you want to use the same alt text for all instances of that object in your project. Click the Close button when you’re done. Generate Alt Text from the Media Library You can also generate alt text from the media library. Start by opening the media library using any of the following methods: In Slide view, go to the View tab and click Media Library. In Slide view, right-click the slide object and choose Show in Media Library from the context menu. When the Media Library window opens, do the following: Select the slide object from the list on the left. Click Generate alt text on the right to get an AI-generated alt text suggestion. To edit the suggested alt text, click on the text field. Click the Apply to all button if you want to use the same alt text for all instances of that object in your project. Click the X icon in the upper right corner of the Media Library window when you’re done. Generate Alt Text from the Accessibility Checker Storyline’s accessibility checker identifies accessibility issues in your project and collects them in one place. When combined with AI-generated alt text suggestions, the accessibility checker lets you find slide objects that don’t have custom alt text and fix them in just a few clicks. Start by opening the accessibility checker using either of the following methods: Go to the View tab on the ribbon and click Accessibility Checker. Click Accessibility Issues in the status bar at the bottom. Generate Alt Text Suggestions All at Once When the Accessibility Checker window first appears, you’ll be asked if you want to generate captions all at once for assets without custom alt text. Click Yes to begin the generation process, or No if you’d prefer to manually add or generate alt text asset by asset. To prevent the message from reappearing, check the “Don’t ask again” box before making a choice. If you select “No” with the box checked, the prompt still appears whenever you manually generate alt text, as we still need your permission to process the request. To reset, go to File > Storyline Options and click the Reset “Don’t Show Again” Prompts button under General. AI Assistant generates alt text suggestions in the background, so you can keep working on other tasks. To cancel the process, click the Cancel all button in the Accessibility Checker window under Custom alt text added in the All Issues tab. The generation progress will be shown in the same window. Once the process is complete, a message will appear in Storyline’s lower-right corner with a link to review all instances. Suggested alt texts are not applied automatically, allowing you to review them first to ensure they are accurate and relevant. Generate Alt Text Suggestions Individually If you don’t want to generate alt text suggestions all at once, follow these steps to find and fix missing custom alt text for individual instances. When the Accessibility Checker panel displays, follow these steps to find and fix missing custom alt text: Under the All Issues tab, click to expand the row for Custom alt text added. Select a line item, and then click the Generate alt text button on the right. Click Apply to save your changes. button in the Accessibility Checker panel Tips: You can add AI-generated alt text to any non-text objects in your slide except for audio. It works best for non-interactive, decorative elements such as images, characters, and icons. We don't recommend using AI-generated alt text for interactive objects such as buttons. Before you can add alt text to an object, verify that the box labeled Object is visible to accessibility tools is checked. (It should be checked by default.) Regardless of your content or authoring tool’s language, AI Assistant always generates alt text in English. Clicking the Close button or another slide object while AI Assistant generates alt text cancels the process. While AI Assistant generates high-quality alt text, you should review the output for accuracy.eLearning Alt Text Help
Hi! Can you help me with something? I've sent a similar message to a few of my instructional designer friends, but thought I'd post it here as well. I have a question regarding adding alt text to images in eLearnings and other mediums. I cannot seem to find a consistent answer. So, I’m hoping you can help me. I typically use Articulate Rise for our eLearnings and sometimes Articulate Storyline. I have added alt text to all of our eLearnings/trainings. But I have found a few resources that say how I've have my alt text is incorrect. I cannot seem to find a consistent answer and would prefer not to go back through all of our eLearn ings and update them to find out later the alt text is still incorrect. Here's what I've found: - Alt text for logos should read: alt="_____ Logo" where others say to just have it read: "_____ Logo", and others say it should read: _____ Logo without quotations. If the logo is added for decorative purposes only then you should leave the alt text blank. I've watched the alt text webinar available on E-Learning Heroes and it say: - For decorative images, alt text should be nulled out (e.g., alt="" or ""). The alt text should not be left blank. Which is the correct way to post alt text for logos? Also, should alt text read: alt="_______" or just "________" (with the description of the image in between the quotes)? This shouldn't be this confusing, but I cannot find a consistent rule about this. Thanks for your help! AnneAlt text and Pick-One interaction
Hello It seems that when you use images as options in the Pick One interaction in Storyline, the interaction automatically tags the images as radio buttons (good so far) but the alt text is read as if it is a separate object to the image/radio button when you use the arrow keys to move between them (not so good). Is there a way to attach alt text to the radio button? It seems to work properly if you use shapes rather than images but that isn't really an option for me. https://360.articulate.com/review/content/10a3ab95-5df6-440e-9931-0e7de955a38d/review This is using NVDA screen reader. Thanks!
