accessibility
661 Topicsstoryline 3 user guide
i only need storyline every few months so i can't justify a subscription. i only need to access the storyline 3 user guide once or twice a year. i just tried today and Articulate has nixed all access. such an unjustifiable, unkind action ranks with the best of those by trump. you disgust me, Articulate, and as soon as i send this i will close my account.Closed Caption issues with AI Text to Speech
Hi all I am loving the new AI Text to Speech voices but have found an issue with the Closed Captions. The Closed Caption placeholders are not lining up or splitting where expected. Image 1 is how the closed captions are displaying for the voice to text. Image 2 or 3 are both examples of how I would expect the captions to display, with the placeholders aligned to speech. Either of these would be acceptable. Is anyone else experiencing this? Not sure if this is a bug or an enhancement request or if I'm missing something? Thanks all! Niki Stoyles694Views3likes20CommentsVariables used onscreen disappear when browser is resized (high resolution only!)
Hello, I know this sounds like the issue from 2022 titled "Variables used onscreen disappear when browser is resized" but this issue only occurs for me as I have a high-resolution (5120x1440px) monitor and I typically test SL360 courses in a browser utilising the full screen height. In our course, after completing an assessment we display the user's score (perent) and passing score (percent) which use variables. If I run my browser at full screen height and wide enough to accomodate a fully scaled up SL360 slide then I don't see the text fields whereas if I run the window smaller (e.g. full HD) then they do appear. If I enter the side below the threshold the text shows but if I scale up, it disappers and scalling down doesn't restore the text. Entering the slide when the window is above the threshold, the text never appears and again, scaling down the window won't show it. I can see in the HTML that the font size is the issue. SL is scaling font sizes and a billion other things when you resize the window. However, when I scale above the threshold, I can see that the font-size (and line-height) becomes a minute value e.g. font-size:"2.66454e-15px" (about the size of a proton!). I've attached: A minimal SL360 story file that reproduces the problem (large display resolution requried). [Embedded quiz used to generate the variables for the text boxes] Screenshot of the before and after issue Screenshot of the HTML elements showing the font-size (and line-height) going down to epsilon values. The javascript is minimalised so I can't really debug any further, otherwise I would. NOTES: My display resolution is 5120 x 1440 pixels. I am typically testing a SL360 course in a browser window full height and around 1800pixels wide. The issue occurs if I have my brower window full height and I then widen the browser above 1590 pixels. As the scaling of the course is constrained by the browser width at this point the slide is still growing as I resize. At the point of failure the SL360 frame is around 1583+ x 1214 pixels. Thanks, Chris18Views0likes0CommentsTable with row headings
I need to be able to create a table in either Storyline or Rise that has both column headings AND row headings, and I need it to be 508 accessible and properly read out both headings along with cell contents. As best I can tell, both products only support column headings. The recommendation is to use an image of a table and then describe it in alt text, which I know my 508 auditor will not accept. Has anyone found a solution to this?244Views1like3CommentsMorph not working with standard states
Greetings, I want to use the Morph transition with buttons that have both Hover and Visited states, using Storyline's own coded states, but to my surprise, the buttons don't follow along, unless I make custom states that I manually program with triggers. This seems like extra work for something that shouldn't be that jarring. Is there any plan to make the Morph transition work with SL's own states? The transition happens a lot of possibilities, but "not working with standard states" and "not working with layers" really grind my progress to a halt. Thanks in advance.10Views0likes0CommentsApply font settings to the entire StoryLine Projects
Hi Team, as a course creator, I find it exhausting to change the fonts on every slide because there is a default font applied. Has anyone else experienced this? I am thinking that if we could have a feature to change the fonts for the entire project at once, like we do in RISE, it would make a big difference and save us time.Solved64Views0likes9CommentsRise360 Matching Interaction and WCAG 2.2 AA
Earlier this year, the matching interaction was updated to include a number dropdown system. As I understood it, the change was made to allow that interaction to be compliance with 2.5.7 Dragging Movements, for Level AA 2.2 compliance. The compliance report states that only the sorting activity interaction is not compliant. Today, as I was working on a course for a client that requires Level AA 2.2 compliance, the matching activity has reverted back to the drag-and-drop approach. I can't find a notification regarding this, and the compliance report doesn't specify matching as not being supported for the 2.5.7 Dragging Movements requirement. Is the rollback to the older interaction an error, and will it be updated again? Here's a screenshot of the interaction, taken today (June 23, 2025). As seen, the instructions reflect the more recent iteration of this interaction.Solved256Views0likes5CommentsArticulate 360 - Cannot Login - "No Subscription"
Hello everyone! I have a user who just upgraded to Windows 11 and now on his new machine he gets this error message No Subscription - Which he does have. Their tech support remoted in and said it's a permissions issue? The weird thing, it works on the old pc still which is great but when installed on two different Windows 11 machines we get the same message "No Subscriptions." there are no active login sessions. Any help is greatly appreciated!15Views0likes1CommentFind and Replace for AI Generated Captions
Is there or can there be a way to do a find and replace on AI-Generated Captions? My use case is that I generated captions on a 45 minute mp4 video and a person's name was misspelled throughout. It would be helpful to be able to replace the misspelling for every instance.14Views0likes1Comment